Shipping Policy

At Mittify, we’re delighted to offer shipping to several countries, including Canada, UK, France, Germany, Australia, Singapore, and the UAE. We aim to provide you with a seamless and reliable delivery experience, ensuring your order reaches you in a timely manner.

Shipping Methods and Rates:

We offer standard shipping to all eligible countries mentioned above. Shipping rates may vary depending on your location and the weight of your order. During the checkout process, you will be provided with the available shipping options and corresponding rates for your destination.

Shipping Times:

We aim to deliver your orders in a timely and efficient manner.

• Domestic Orders: All domestic orders are typically delivered within 2–3 business days from the date of dispatch.

• International Orders: For international orders, delivery is generally completed within 5–7 business days, depending on the destination and customs processing.

We work with trusted logistics partners to ensure timely delivery. 

Order Processing:

Orders are typically processed within 1-2 business days. Once your order has been processed, it will be shipped out for delivery. You will receive an email notification once your order has been dispatched, along with tracking details.

Returns Policy

We don’t accept returns because we’re committed to reducing our environmental impact, and returning fragile items can cause damage.

However, if you’re not satisfied with your first order within 7 days of delivery, we’ll refund your order value.

Refund Policy

We are committed to providing a smooth and transparent refund process.

• If you are eligible for a refund, the request will be processed within 5–7 business days.

• Once processed, the amount will be credited back to your original payment method or bank account, depending on the mode of payment.

Please note that actual credit timelines may vary slightly based on your bank or payment provider.

Replacement Policy:

For damaged, wrong, or missing items, request a replacement within 7 days of delivery. Send us a picture of the order and the invoice. If a replacement isn’t possible, we’ll issue a full refund.

Cancellation Policy:

Cancel your order within 4 hours of placing it or before shipping, whichever comes first. Once shipped, orders can’t be canceled. Email or WhatsApp us for cancellations. Refunds are immediate.

Conditions for Non-Acceptance:

• Replacement requests after 7 days of delivery.
• Reporting damage/missing items after 7 days of delivery.
• Cancelling after 12 hours of ordering or after shipping.
• Customer error in ordering.

For more help, reach out to us. We’re here to ensure your satisfaction.

Thank you for choosing Mittify